Your preparation time is over. The role play will now last for about 5 minutes. Don’t worry if I stop you when the time is up. Can you start the role play, please?

Good afternoon, I am Nurse  Narso andrew. Welcome to our clinic. How can I assist you today?


Hi, I’m here because I’m really worried about my father’s hearing. It is getting worse and I’m not sure what to do.

I understand your concern. Let’s see if we can figure out what might be causing this. May I know your name, please?


My name is patricia.

All right Patricia, can you please tell me in detail about your concern?


Well, it’s been a gradual thing but it seems like over the past year, he’s been struggling more and more to hear us during conversations. This makes me concerned.

Did he have any injury?


As for an injury I don’t recall anything significant happening.

Thank you for sharing that. It’s an essential information. Are there any other symptoms your father has been experiencing along with the hearing loss? Well, something like ringing in the ears, dizziness or pain, perhaps?


No he hasn’t mentioned any of those. It’s mainly just the difficulty in hearing, especially in noisy environments.

Got it. By the way Patricia, would you like to share any further relevant information about your father’s condition?


Yes nurse, He used to work at a construction site when he was younger. So there might have been some exposure to loud noises, but he’s never had hearing problems before this.

Thank you for providing that information. It’s helpful Patricia, There could be several factors contributing to his hearing loss. It might be due to the natural aging process, earwax, buildup, or even an underlying medical condition. However, it’s essential to have a proper diagnosis from a health care professional.


Is there anything I can do at home to help with his hearing?

Certainly for earwax buildup, Try using a few drops of olive oil to soften the wax, and then gently clean the outer ear with a cloth. Additionally, vitamin B12 and Vitamin D supplements can promote overall ear health. However, I strongly recommend consulting a doctor before trying any home remedies.


I really appreciate your advice. I’m just worried about what might be wrong.

I completely understand your concerns. It’s essential to address this issue promptly. Patricia seeking professional help will allow us to determine the exact cause of your father’s hearing loss, and provide appropriate treatments. Early diagnosis and intervention can make a significant difference in his quality of life.


What kind of underlying medical conditions could be causing his hearing loss?

A hearing loss can be linked to various conditions such as diabetes, high blood pressure and even certain medications. It’s important for a doctor to evaluate his overall health and medical history to pinpoint the exact cause.


I’ll definitely make sure he sees a doctor as soon as possible. Thank you for your guidance and reassurance.

You’re welcome. I’m here to support you through this process. Please schedule a doctor’s appointment for your father, And don’t hesitate to reach out if you have any further questions or concerns. We’re here to help.


Thank you so much. I’ll do that right away.

Patricia, Before concluding let me summarize what we have discussed so far. You are concerned about your father’s hearing loss. Your father has been experiencing difficulty in hearing especially in noisy environments for the past year. He has no other symptoms such as ringing in the ears, dizziness or pain. He used to work at a construction site when he was younger which may have exposed him to loud noises.

Hearing loss can be caused by various factors such as aging, earwax buildup or underlying medical condition. You should consult a doctor for a proper diagnosis and treatment of your father’s hearing loss. I have given you some advice on how to care for your father’s ear health at home such as, using olive oil to soften the ear wax and taking vitamin supplements.

I have also reassured you that we are here to support you and your father through this process. Is there anything else you would like to ask or share with me?


No, I am okay Nurse.

Take care and I wish your father a speedy recovery. If you need anything else feel free to contact us. Have a good day.


Thank you. That is the end of your speaking role play. All the best.

Thank you.

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